Privacy Policy

Last updated: 14-06-2025

Welcome to the Ezzeddine Plus App, developed for Ezzeddine, the leading tobacco wholesaler in Lebanon. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect only the necessary information required to provide our services, including:

• Your name
• Phone number
• Email address
• Region (for ordering purposes)
• Delivery location
• Order history

This information is collected from your account, which is created by our team on your behalf. You do not sign up yourself through the app.

2. How We Use Your Information

Your information is used solely to:

• Process your pre-orders
• Coordinate delivery of products
• Provide customer support
• Maintain order history and improve service

3. Sharing Your Information

We do not share your personal data with any third parties. All data is used internally for order processing and customer management only.

4. Data Security

We take reasonable steps to protect your information. All data is stored securely and only accessible by authorized personnel.

5. Your Rights

If you have questions about your data or would like it deleted, please contact our support team through your usual business representative.

6. Changes to This Policy

We may update this Privacy Policy occasionally. If we do, we will update the "Last updated" date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: salesmanager@ezzeddineplus.com
Phone: +961 71 552 770